What's new in WA-B.

Custom command grammar & multi-language menus.

Big release. Merchants can now define their own command words (order → buy, menu → list) and run menus simultaneously in English, Twi, Ga, and Ewe. Customers get the version that matches their WhatsApp profile language.

• New Multi-language menu support (Twi, Ga, Ewe, English).
• New Customizable command grammar in dashboard → Settings → Commands.
• New Voice-note transcription for orders (auto-falls-back to text).
• Improved 40% faster bot reply latency (P50 now 1.2s, down from 2.0s).
• Fixed MoMo prompts occasionally arriving twice for orders >GHS 500.

Hubtel webhook hardening.

• Improved HMAC signature verification now uses constant-time comparison.
• Improved Webhook queue retry now uses exponential backoff with jitter (max 8 retries over 3 days).
• Fixed Race condition in cron renewals when leader changed mid-batch.

Inventory v2 + delivery zones.

• New Per-product stock tracking with low-stock WhatsApp alerts.
• New Delivery zones with per-zone fees (Osu, Cantonments, East Legon, Spintex, Tema, custom polygon).
• New Bulk CSV product import.
• Fixed Customer cart sometimes lost between sessions on iOS WhatsApp.

Audit log & role-based access.

• New Full audit log: who did what, when, from which IP.
• New Roles: Owner, Manager, Cashier: granular permissions per dashboard area.
• Improved Dashboard load time on Market plan (8s → 1.4s for 100k orders).

Paystack card rails are live.

• New Card payments via Paystack as alternative to MoMo.
• New Customers choose payment method during checkout.
• Improved Receipt PDFs now include VAT breakdown for GRA compliance.

Public REST API + webhooks.

• New REST API at api.wa-b.com/v1 with full CRUD on orders, products, customers.
• New Outbound webhooks: order.created, order.paid, customer.churned.
• New Zapier & Make.com integrations.