A Hubtel MoMo prompt is sent to your registered number on the 1st of every month. Approve on your phone. That's it. We never store your MoMo PIN.
What if a payment fails?
We retry with exponential backoff (8 attempts). You get a WhatsApp reminder 3 days before billing, on the day, and after each failure. Your service stays on for 3 grace days, then suspends. You can pay any time by texting PAY.
Can I switch plans?
Yes: text UPGRADE or DOWNGRADE. Changes are pro-rated to the rest of the period.
Is there a setup fee?
No setup fee on any plan. We help you onboard for free during the 14-day trial.
Are transaction fees included?
The plan price is your platform fee. Customer-side payment processing fees (Paystack/Hubtel) are passed through at cost, typically 1.5% for MoMo, 2.95% for cards in Ghana.
Do you offer NGO or student pricing?
Yes: registered Ghanaian NGOs and student-run businesses get 50% off any plan. Email hello@wa-b.com with your registration document.
Still deciding?
Try Shop free for 14 days. Switch down if you want.
You can downgrade or cancel any time during the trial. We won't charge a single cedi until you're sure.
